Blog Details

August 14, 2024

Why More Global Enterprises are Choosing India for Their GCCs

Over the last decade, India has firmly established itself as the world’s leading destination for Global Capability Centers (GCCs). From Fortune 500 giants to nimble startups, organizations are reimagining their operating models by setting up innovation hubs in India. But why now—and why India?

Let’s explore the factors fueling this global shift.

A Strategic Shift in Global Operations

Gone are the days when GCCs were viewed merely as offshore cost centers. Today, they are strategic extensions of the enterprise, driving core business functions, innovation, and IP creation.

Enterprises are embracing GCCs not just for cost savings, but for value creation, agility, and innovation. These centers are increasingly responsible for:

  • End-to-end product engineering
  • Customer experience design and optimization
  • Data-driven decision-making and advanced analytics
  • Research & Development (R&D)
  • AI, automation, and digital transformation projects

India’s evolving role from a back-office provider to a co-creation powerhouse makes it an unbeatable destination for GCC expansion.

India’s Talent Advantage

India’s deep and diverse talent pool is its most valuable asset. With over 4.5 million tech professionals, India ranks among the top global hubs for digital talent.

What makes Indian talent stand out?

  • High-quality engineers with strong problem-solving and analytical skills
  • A rapidly growing AI/ML, blockchain, and cybersecurity talent base
  • Experience in working with global teams and products
  • A vibrant startup culture that nurtures innovation
  • Multilingual professionals with strong communication skills and a global mindset

Indian professionals are not just executing tasks—they’re designing systems, leading teams, and contributing strategically to business growth.

Policy & Infrastructure Enablers

The Indian government has made significant strides in promoting ease of doing business, technology investment, and infrastructure development: